Booking Conditions

Sifting through the mountains of information available on all things antipodean is a daunting task so sit back, relax and let Dreamtime Travel take the strain. With our totally tailor-made service we'll make sure your holiday is planned with the utmost attention to detail, taking into account your requirements and interests and of course - your budget.

Whether you're planning a year away on a working holiday, visiting friends or relatives, or putting together the holiday of a lifetime we're here to help with small-company personal, knowledgeable service. With years of experience and a personal love of Australia and New Zealand and many other points in between, our advice and information has introduced our clients to the infinite wonders that these destinations have to offer.

If you live in our area we'd love to invite you to our office to discuss your trip one-to-one. If you're a little further away don't worry - we are equally qualified to deal with you wherever you live. Dealing with you via telephone and email is not a problem and we have nearly 10 years experience arranging travels for customers all over the UK and even from abroad!

Our philosophy is really very simple - to listen to our customers, advise accordingly and work together to ensure a totally fulfilling trip. We firmly believe (and we'll show you!) that the planning is almost as much fun as taking the holiday itself! Our enthusiasm is limited only by your imagination. So remember, if you want to do it, we'll find a way to organise it. We specialise in tailor-making your trip to order so you really will get the holiday of your dreams.....

Contact us: info@dreamtime-uk.com

The small print.......
Dreamtime Travel Ltd are fully bonded by ABTA (reg. no. G4732). This ensures that you, the customer, are assured of the best protection. For further information on the benefits of booking your travel with an ABTA agent please click here. 

Dreamtime Travel act as agents for licensed tour operators who hold ATOL licenses from the Civil Aviation Authority (CAA). The relevant ATOL number will appear on your flight confirmation. The flight bookings we make are ATOL protected, except when tickets for scheduled flights are sent to you within 24 hours of payment being accepted or where your payment is made direct to airlines. ATOL protection extends primarily to customers booking and paying in the UK. 

Other useful websites are the Foreign Office - click here - for up-to-the-minute information and travel advice and the Passport Agency - click here - for information on UK passports.
 

Data Protection:
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements, etc.
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator, airlines, hotels, transport companies, etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.
Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making a booking, you consent to this information being passed on to the relevant persons.
Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it. You are entitled to a copy of your information held by us. If you would like to see this please ask us. We may make a small charge for providing this to you.


Dreamtime Travel Ltd
Registered office: 36 Cambridge Road, Hastings, East Sussex, UK
Registered Number: 3544756 
Head office: 20 Western Road, Bexhill on Sea, East Sussex, TN40 1DX, UK
VAT Number: 702 8767 26
E-mail: info@dreamtime-uk.com
Telephone: 01424 734747
Fascimile: 01424 733888
Hours of Business: Mon - Fri 0900 - 1730, Sat 0900 - 1630. Closed Sundays & Public Holidays.